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Golder Associates Desktop Support Analyst in ATLANTA, Georgia

At Golder, we thrive on challenges.

Golder is not just a place to work, it is a promise of a living, dynamic environment where people collaborate, innovate, build enduring relationships, excel, and grow professionally in a strong culture of ownership.

Do you have the desire to learn? The drive to excel and thrive in an engaged, collaborative environment?

Golder has a new opportunity for a Desktop Support Analyst to join our Business Information Systems team on a full-time contractual basis based in Atlanta, GA. This is a 12-month contract, with the possibility of extension, which will focus on new laptop deployments, Windows 10 operating system installations, application upgrades, user state migrations, and processing older computers for recycling. The ideal candidate will have 2 years of experience in the area of End User Computing or Desktop Support.

An overview of your role will include:

  • Image new laptops via SCCM with Windows 10 and our standard and specialized company applications

  • Assist users with the migration of their data to OneDrive and onto their new machine using Sync

  • Provide basic troubleshooting and support for applications and hardware during the migration process

  • Process older machines for recycling using our internal asset management system

  • Assist in the preparation of retired assets for pick-up by our recycling vendor

  • Printer and plotter installation maintenance and support on user machines

You will have a background in:

  • Minimum 2 years of experience with PC and Laptop builds

  • Relevant post-secondary diploma

  • Experience with SCCM, Windows 7, Windows 10 and Microsoft Office

  • Good communication and interpersonal skills

  • Good time keeping and time management skills

  • Ability to work to tight deadlines

Your benefits at Golder will include:

  • Employee owned structure - own the business, own the result

  • Deepen your expertise in a dynamic work environment

  • Innovative and collaborative multidisciplinary projects

  • On the job training, mentoring and coaching

  • Global projects and travel opportunities

Renowned for technical excellence, Golder is a leading, global employee-owned engineering and consulting firm with over a half century of successful service to its clients. With over 165 offices in over 30 countries, Golder’s 6,500 professionals are driven by a passion to deliver results, offering unique specialized skills to address the ever-evolving challenges that earth, environment and energy present to clients across the infrastructure, mining, oil and gas, manufacturing and power sectors.

Equal Opportunity Employment Statement

Golder is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Golder is a background screening, drug-free workplace.

To learn more about our company and culture click here to view The Promise of Golder at video.

Title: Desktop Support Analyst

Location: GA-ATLANTA

Requisition ID: 19001960