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Golder Associates Desktop Support Analyst in VANCOUVER, British Columbia

At Golder, wethrive on challenges.

Golder is not just a place to work, itis a promise of a living, dynamic environment where people collaborate,innovate, build enduring relationships, excel, and grow professionally in astrong culture of ownership.

Do you have the desire to learn? The drive to excel and thrive in an engaged, collaborative environment?

Golder has a new opportunity for a DesktopSupport Analyst to join our BIS team on a full-time contractual basis based in Vancouver. This is a 12-month contract, with the possibility of extension, which will focus on new laptop deployments, Windows 10 operating system installations, application upgrades, user state migrations, and processing older computers for recycling. The ideal candidate will have 2 years of experience in the area of End User Computing or Desktop Support.

An overview of yourrole will include:

  • Imagenew laptops via SCCM with Windows 10 and our standard and specialized companyapplications

  • Assistusers with the migration of their data to OneDrive and onto their new machineusing Sync

  • Providebasic troubleshooting and support for applications and hardware during themigration process

  • Processolder machines for recycling using our internal asset management system

  • Assistin the preparation of retired assets for pick-up by our recycling vendor

  • Printer andplotter installation maintenance and support on user machines

You will have abackground in:

  • Minimum2 years of experience with PC and Laptop builds

  • Relevantpost-secondary diploma

  • Experiencewith SCCM, Windows 7, Windows 10 and Microsoft Office

  • Goodcommunication and interpersonal skills

  • Goodtime keeping and time management skills

  • Abilityto work to tight deadlines

Your benefits at Golderwill include:

  • Employeeowned structure - own the business, own the result

  • Deepenyour expertise in a dynamic work environment

  • Innovativeand collaborative multidisciplinary projects

  • Onthe job training, mentoring and coaching

  • Globalprojects and travel opportunities

One of Canada’s BestManaged Companies, Platinum member status 11 consecutive years

Renowned for technical excellence, Golder is a leading, global employee-owned engineering and consulting firm with over a half century of successful service to its clients. With over 165 offices in over 30 countries, Golder’s 6,500 professionals are driven by a passion to deliver results, offering unique specialized skills to address the ever-evolving challenges that earth, environment and energy present to clients across the infrastructure, mining, oil and gas, manufacturing and power sectors.

Golder is committedto providing equitable treatment and equal opportunity to all individuals. Assuch, Golder will provide accommodations throughout the recruitment andselection process to applicants with disabilities, upon request.

To learn more about our company and cultureclick here to view The Promise of Golder at video.

Title: Desktop Support Analyst


Requisition ID: 19001712